Effective Date: 9 October 2026
At Banihari.shop, we are committed to delivering your favourite fashion products safely and as quickly as possible. This Shipping Policy explains our order processing, shipping, and delivery procedures.
1. Order Processing
Orders are processed after successful payment confirmation or order confirmation for Cash on Delivery (COD) orders.
We aim to process and dispatch orders promptly. Processing may take additional time during holidays, promotional sales, or periods of high order volume.
2. Shipping and Delivery Time
Our target delivery timeline is 2–3 business days, subject to the delivery location, courier service, product availability, and order processing requirements.
The actual delivery date may vary for remote locations, public holidays, adverse weather conditions, or unforeseen courier delays. Delivery timelines are estimates and are not guaranteed unless expressly confirmed.
3. Shipping Charges
Applicable shipping charges will be displayed at checkout before you complete your order. Free-shipping offers, if available, may be subject to minimum order values or other conditions communicated on our website.
4. Order Tracking
After dispatch, tracking details may be shared through email, SMS, WhatsApp, or another available communication channel.
Customers can use the tracking information provided to check the progress of their shipments.
5. Incorrect Address or Failed Delivery
Customers are responsible for providing accurate shipping addresses, phone numbers, and other required delivery information.
If a delivery attempt fails, the courier may attempt redelivery or return the shipment to us according to its procedures. Additional arrangements or charges, where applicable, will be communicated to the customer.
6. Damaged, Missing, or Incorrect Orders
If your order arrives damaged, appears tampered with, contains missing items, or includes an incorrect product, please contact us promptly.
Please provide your order number and photographs or videos where available. Retain the packaging until the issue has been reviewed.
We will investigate the issue and provide an appropriate resolution in accordance with our Return & Refund Policy and applicable law.
7. Contact Information
For shipping assistance, please contact Banihari.shop using the official customer support details published on our website.
By placing an order, you acknowledge that delivery estimates may vary due to operational circumstances beyond our reasonable control.